I adhere to the Code of Ethics and Professional Practice as part of ADMP UK. This can be found here:

https://admp.org.uk/wp-content/uploads/Code-of-Ethics-Doc-with-Amendments.pdf 

Payment Procedure:

• Payments for a session or workshop need to be made fully prior to the session or 24 hours after latest.

• Payments need  to be made online via a bank transfer.

Cancellation policies:

• I understand that there are times when you must miss a session due to an emergency or extenuating circumstance outside of your control. In those instances, I ask that you email me directly on batia1111@googlemail.com as soon as you know that you wish to cancel, preferably within 24 hours of your session time. If a session is cancelled under 24 hours you may lose that session without refund.

• If I need to cancel a session due to an emergency or extenuating circumstances, I will contact you 24 hours before the session time.

• However due to these challenging Covid-19 times, it may be required to cancel/postpone a session last minute, less than 24 hours before the session. If this is the case, it would urged to make contact asap to discuss rearrangements.

• If you do not show for your session without prior notice, a full fee will still be required without a refund.

• If a workshop needs to cancelled 48 hours or more of the booked date, a full refund will be offered.

• If a workshop needs to be cancelled between 24-48 hours of the booked date for the workshop, %50 of the fee will be paid.

• If a workshop is cancelled 24 hours or less of the booked date, the full workshop fee will be paid.